HSBC Bank offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:
Lowongan Kerja Bank HSBC
Supervisor Corporate Call Center
(Code : Spv CCC - CBA 10)
Responsibility:
The job holder will take full responsibility of Corporate Call Centre (CCC) Telephone Service day-to-day operation and ensure high level of service is delivered to customers. Ensure the excellent service standard performance of Corporate Call Centre and also enhance customer service delivery within agreed service standards and operating guidelines. The jobholder is also encouraged to do sales activity within Corporate Call Centre area upon sales opportunity of HSBC Bank products.
Requirements:
- Has a minimum of 1 - 3 years experience in a call center environment (preferrably banking).
- Customer centric mindset to deliver customer experience.
- Understanding general Banking policy and processes.
- Basic knowledge of Treasury, Trade, and Cash Management products.
- Sales ability and skills preferred.
- Able to use MS Office application.
- University degree (S1).
- Good command in Bahasa Indonesia and English.
- Good interpersonal skill.
HSBC Bank - Human Resources Department
address: World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email: human-resources@hsbc.co.id
Please put the position code:Spv CCC - CBA 11 as the subject of your e-mail application
To find out more information about the programme and the selection process, please visit our career site at www.hsbc.co.id
Lowongan Kerja Bank HSBC